This Privacy Policy (the “Privacy Policy”) describes how we collect, store, use and disclose the personal data that we collect online in connection with the Visit.org Philanthropic Foundation and all related sites, applications, and services regardless of how you access or use them.  Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline. By visiting the Site, you are accepting the practices and policies described below, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use the Site. We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. 

SUMMARY

The notifications provided by this Privacy Policy include descriptions of our practices regarding:

1. Data Collection
2. Data Uses
3. Data Location and Retention
4. Data Sharing
5. Cookies and Tracking Technologies
6. Communications
7. Data Security
8. Data Subject Rights
9. Data Controller/Processor
10. Additional Notices & Contact Details

You may freely visit our Site anonymously and without being required to provide us with any personal information.   However, certain requests do require that you provide us with some personally identifying information as more particularly described below. Personal information is data that can be used to identify or contact you.  Please do not send confidential information to us directly through this Site, or by email to any of the contact email addresses listed on this Site.  Please note that for United States residents, we only collect personal information directly from you when you provide it to us (please see the GDPR caveats below).  

Examples of instances in which we may collect personal information include:

• Account Information - We collect Personal Information that you submit to us voluntarily when you make donations to the Visit.org Philanthropic Foundation to support your account management. Personal Information includes name, email and postal addresses, telephone number, and country of residence, and billing and financial information.
• Donation Information - the amount donated and the associated nonprofit organization.
• Experiences Information – the Experiences a Corporate Partner registered for.
• Direct Interactions and Communications with us – including emails, form submissions and chats with us, e.g. for customer support, questions/contact us, feedback, training purposes, etc.

Visit.org Philanthropic Foundation uses information collected as necessary for the facilitation and performance of our Services; to comply with our legal and contractual obligations; and to support our legitimate interests in maintaining and improving our Services; providing customer service and technical support; and protecting and securing our users, Partners, ourselves and our Services.

If you reside or are using the Services in a territory governed by privacy laws under which "consent" is the only or most appropriate legal basis for the processing of personal data (in general, or specifically with respect to the types of personal data you expect or elect to process or have processed by or via the Services, e.g. ‘special categories’ under the GDPR), your acceptance of our Privacy Notice and this Privacy Policy will be deemed as your consent to the processing of your personal data for all purposes detailed in this Policy. If you wish to revoke your consent, please contact us at privacy@visitfoundation.org

Specifically, we use personal data for the following purposes:

• Establish and administer your Donation Account;
• Process your donations;
• Provide you with Services and customer support;
• Tailor the features and content of the Services to you;
• Respond to your requests, resolve disputes and/or troubleshoot problems;
• Regulatory reporting as required by the IRS;
• Verify your compliance with your obligations in our Terms of Use; and
• Communicate with you about the Services.

We do not sell your personal information.

Data Location: Your personal data may be maintained, processed and stored by us and our authorized Service Providers (defined below) in multiple locations, including in the United States and Europe, and the Philippines, as reasonably necessary for the proper performance and delivery of our Services, or as may be required by law.

We do not represent or warrant that the Site, or any part thereof, are appropriate or available for use in any particular geographic location. If you choose to access our Site, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Site is hosted in the United States and is governed by United States law. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Data Retention: We will retain your personal data for as long as it is reasonably necessary for us to maintain our relationship with you and provide you with our Services and offerings; in order to comply with our legal and contractual obligations; or to protect ourselves from, or defend, any potential or actual disputes (i.e. as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our contractual terms and data retention policy.

Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your personal data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you. If you have any questions about our data retention policy, please contact us by e-mail at privacy@visitfoundation.org

We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy including in accordance with the terms set forth in this section. 

Legal Compliance: In exceptional circumstances, we may disclose or allow government and law enforcement officials access to your personal data, in response to a subpoena, search warrant or court order (or similar requirement) and where such disclosure is necessary to comply with applicable laws and regulations. Such disclosure or access may occur if we believe in good faith that: (a) we are legally compelled to do so; or (b) disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, fraud, or other wrongdoing; or (c) such disclosure is required to protect the security or integrity of our Services.

Service Providers: We engage selected third-party companies and individuals to perform services complementary to our own. Such service providers hosting and server co-location services, communications and content delivery networks (CDNs), billing and payment processing services, data and cyber security services, fraud detection and prevention services, web and mobile analytics, e-mail, text messages and web/mobile notification distribution, monitoring and analytics services, data optimization and marketing services, social and advertising networks, content providers, e-mail, voicemails, support and customer relation management systems, call and session recording services, and our legal, financial and compliance advisors (collectively, “Service Providers“).

These Service Providers may have access to your personal data, depending on each of their specific roles and purposes in facilitating and enhancing our Services, and may only use it for such limited purposes as determined in our agreements with them. Should you decide to directly engage with any of our Service Providers, please note that such engagement is beyond the scope of our Terms and Conditions and Privacy Policy, and will therefore be covered by our Service Provider’s terms and policies.

Our Service Providers are ‘data processors’ in circumstances where we assume the role of ‘data controller’; and where we act as the ‘data processor’ for our Corporate Partner, the Service Provider is our ‘sub-processor’ (as further described in Section 9 below).

Third Party Websites and Services: Our Services may also include links to third-party websites, and integrations with third party services. These websites and third-party services, and any information you process, submit, transmit or otherwise use with such websites and third-party services, are governed by the third party’s terms and privacy practices and policies, and not by this Privacy Policy. We encourage you to carefully read the terms and privacy policies of such website and third-party services.

Sharing Personal Data with our Corporate Partners: We may share donation information, including count of employees who have donated, donation amounts, and organizations donated to, with the Corporate Partner who owns the account.

Sharing Personal Data with our Nonprofit Partners: We may share your name and donation amount with the Nonprofit Partners receiving the donation should you choose to share it with them.

Our Subsidiaries and Affiliated Companies: We may share personal data internally within our group of companies, for the purposes described in this Privacy Policy. In addition, should we or any of our subsidiaries or affiliates undergo, or propose to undergo, any change in control or ownership, including by means of merger, acquisition or purchase of substantially all or part of our assets, your personal data may be shared with the parties involved in such an event. If we believe that such change in control might materially affect your personal data then stored with us, we will notify you of this event and the choices you may have via e-mail or prominent notice on our Services.

We may share your personal data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and anonymous. We may transfer, share or otherwise use non-personal data at our sole discretion and without the need for further approval.

Service Communications: We may send you notifications (through any of the means available to us, including by email, SMS and mobile notifications) of changes or updates to our Services, billing issues, service changes, etc. You can control some of these notifications settings. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to the operation of our Services (like billing notices).

We maintain – and ask that any third-party partners who may store information on our behalf to maintain – administrative, technical and physical safeguards for the Site designed to protect your personal information against theft, loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you.  However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Site and we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.  

Individuals have rights concerning their Personal Data. If you wish to exercise your privacy rights under any applicable law, including the EU General Data Protection Regulation (GDPR) such as the right to request access to, and rectification or erasure of your Personal Data held by Visit.org Philanthropic Foundation, or to restrict or object to your Personal Data’s processing, or to exercise your rights to portability with respect to your Personal Data (each to the extent available to you under the laws which apply to you) – please contact us at: privacy@visitfoundation.org.

Please note that when you ask us to exercise any of your rights under this Privacy Policy or applicable law, we may need to ask you to provide us certain credentials to make sure that you are who you claim you are, to avoid disclosure to you of personal information related to others and to ask you to provide further information to better understand the nature and scope of data that you request to access. Such additional data will be then retained by us for legal purposes (e.g. as proof of the identity of the person submitting the request), in accordance with this Privacy Policy.

We may redact from the data which we will make available to you, any personal data related to others.

Certain data protection laws and regulations, such as the GDPR, typically distinguish between two main roles for parties processing Personal Data: the “data controller” (or under the CCPA, “business”), who determines the purposes and means of processing; and the “data processor” (or under the CCPA, “service provider”), who processes the data on behalf of the data controller (or business). Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.

Visit.org Philanthropic Foundation is the “data controller” of personal data, and assumes the responsibilities of a data controller (solely to the extent applicable under law), as set forth in this Privacy Policy. In such instances, our Service Providers processing such data will assume the role of “data processor”.

Governing Law: You agree that your use of the Site, this Privacy Policy, and any disputes relating thereto, shall be governed in all respects by the laws of the State of New York. Any dispute relating to this Privacy Policy shall be resolved solely in the local, state or federal courts located in New York, New York.

Changes To Our Privacy Policy: We reserve the right to revise this Privacy Policy at any time by updating this posting. Please check back regularly and to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed below. By continuing to use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy.  

External Links: While our Services may contain links to other websites or services, we are not responsible for their privacy practices. We encourage you to pay attention when you leave our Services for the website or application of such third parties, and to read the privacy policies of each and every website and service you visit. This Privacy Policy applies only to Visit.org’s Services.

Our Services are not designed to be used by children under the age of 18: We do not knowingly collect personal data from children and do not wish to do so. If we learn that a person under the age of 18 is using the Services, we will attempt to prohibit and block such use and will make our best efforts to promptly delete any personal data stored with us with regard to such child. If you believe that we might have any such data, please contact us by e-mail at privacy@visitfoundation.org.

PRIVACY POLICY EFFECTIVE DATE

This Privacy Policy is effective as of March 21, 2023.